1. How can I get information after I have paid for the goods?
We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.
2. When and how can I check my order status?
Normaly, after 1-2days you can trace your package(s).
3. How do I contact you if I have a question?
We prefer to be contacted by email/MSN: risetrade@hotmail.com
4. How long will it take to receive my goods?
It usually, on average, takes 5-7 business days to receive your order.
Sometimes the shoes are delivered faster.
Please note that business days do not include holidays or weekends.
5. Do you ship to International locations ?
Yes. We currently ship to all the worldwide,USA,England,France,Germany, Italy, Spain,Australia,Luxemburg Switzerl,Canada,European countries,Northern America,the Middle East and so on,anywhere in the world.
6. What methods of payment do you accept?
We accept Western Union, Bank-transfer,Money-gram three payment ways.
7. Will you charge sales tax / customs / duties on my order?
There is no sales tax,customs,duty fees for your items. We promise to send the items to your local office without charging any fees.
